Trail Passenger pickup options "Reduce travel time"
Option #1 – Trail A&W 5:15AM Pickup
Trail A&W 5:15PM Dropoff
Option #2 – Castlegar A&W 7:00AM Pickup
Castlegar A&W 3:45PM Dropoff
* Passengers will need to secure their own transportation between Trail and Castlegar if not choosing option #1
"Cut off" for buying tickets
Next day bookings must be in before NOON
Do i need to bring my ticket?
Passengers are no longer required to print tickets/receipts and display to driver, simply display your photo ID and we will confirm your name with our manifest.
Additional luggage?
For specialty baggage questions please text (778) 760-1891 please do not bring surprise luggage will be refused.
Can I reschedule my trip?
A Complimentary re- booking is provided to you. For this service you must form applicable https://book.fritztravels.com/reschedule/ within 48 hours of your original ticket/ travel date. This service is available for dates of travel within 30 days of original travel day on an available seat on our regularly scheduled service.
NO VOUCHERS/CREDITS ARE OFFERED
Can I bring my bike?
Silver City Stagelines currently does not allow bikes on the bus or a bike rack, this includes bikes that are inside a box. thank you.
Last updated “August 1 2021”
Can I take other things?
Silver City Stagelines requires all items to be securely packed within appropriate luggage for transport. To safeguard your belongings and those of fellow passengers, please ensure that items, including cardboard boxes and Rubbermaid containers, are encased within suitcase within dimension’s displayed on our before you travel page. Our storage space is highly limited, and neatly stacked, guideline-compliant luggage allows us to optimize the shared area efficiently and offers each passenger an equal amount of space.
NO REFUNDS
Silver city stagelines has a strict no refund policy all purchases are final for ticket transfers “2” maximum per ticket please reply to your ticket email with your request or email support@fritztravels.com
NO VOUCHERS/CREDITS ARE OFFERED
Ticket Prices
Please feel free to use our booking page as a quote system to map out what your Ticket/Tickets will cost.
Our Booking calendar page.
Minors between 8 – 16 years of age
Minors between 8 – 16 years of age (when not accompanied by a legal guardian) must have pickup arrangements made in advance, legal guardian must pickup with ID ages between 8-16
Passengers that are harassing other passengers will be asked to leave the bus.
Passengers that are harassing other passengers or the driver will be asked to leave the bus at the next appropriate stop with no refund.
Can I bring my Pet?
Silver City Stagelines has a strict no animals on board policy. Only registered, certified service dogs will be permitted with the proper paperwork.
Can I bring my Wheelchair?
No. Not a wheelchair accessible vehicle.
Are Child car seats required?
Yes by law, Your child must use a rear-facing child car seat until they are least one year of age and weigh at least 9 kg (20 lbs).
Your child must use a rear-facing child car seat until they are least one year of age and weigh at least 9 kg (20 lbs).
When your child is older than one year and between 9-18 kg (20-40 lbs), they will become ready to switch from a rear-facing to a forward-facing car seat, depending on their weight.
Keep your child rear-facing for as long as possible. This is the safest option as long as their weight is within the manufacturer’s stated limit.
https://www.icbc.com/road-safety/safer-drivers/Pages/Child-car-seats.aspx
May I Smoke or Vape?
No smoking any nicotine or non nicotine devices including cigarettes cigars vaporizers and smoke/vapor creating methods within 15 meters of the bus, you will be given 2 warnings and if the smoking continues within distance of the bus and other passengers you will be asked to leave the bus at the next stop.
Can I be picked up or dropped off at the airport?
No, we currently are unable to drop-off or pickup passengers at the airport, you must take a taxi or public transit to our approved orchard park mall pickup location.
Rules on Cannabis
Passengers are not permitted to board the bus under the influence of drugs or alcohol.
Customers are no longer required to display tickets or receipts to driver, please have ID ready with passenger name to cross reference with our manifest, our bus runs a tight schedule and drivers will not be delayed.
Checked baggage allowances for adults and children
Bags/Suitcases allowed maximum “3”
| Free | Additional | |
|---|---|---|
| Adult ticket | * 1 suitcase with the measurements 50lbs MAX * 1 carry on with the measurements 20lbs MAX |
* 1 extra suitcase $20 * 2 extra suitcases $50 *NO SKI BAG OR BIKE ALLOWED |
| Child ticket | * suitcase with the measurements * carry on with the measurements |
* 1 extra suitcase $20 * 2 extra suitcases $50 *NO SKI BAG OR BIKE ALLOWED |
*NO SKI BAG OR BIKE ALLOWED
What kind of baggage can I bring?
It’s important to pack your belongings securely and inside your suitcase so they don’t get damaged or lost, we are not loading anything onto the vehicle that isn’t secured safely inside your luggage. We’ve put together a few simple guidelines for your checked baggage so that everything arrives in one piece: