No refunds on tickets when the trip is canceled by passengers or missing the bus because passenger was late on pickup point. If you need to reschedule, a $5 cash fee applies.
Minors between 10 – 16 years of age (when not accompanied by a legal guardian) must have arrangements made in advance by emailing: firstname.lastname@example.org or texting (250) 231-3123
Absolutely no alcohol or smoking allowed on the bus, people with signs of intoxication will not be boarded on the bus or provided a refund/credit. This includes: alcohol, marijuana and all other intoxicating substances.
Passengers that are harassing other passengers will be asked to leave the bus at the next stop with no refund.
We are not wheelchair equipped.
One small carry-on and two suitcases up to 50lbs each are allowed.
Overweight fee = $20.
Third suitcase fee = $20.
Passengers who carry Medical Marijuana cards or use recreationally, may not carry dried cannabis onto the coach. It must be placed in the luggage bins.
Passengers are not to smoke marijuana at least one hour before departure. Passengers are prohibited from smoking dried cannabis during stops.
If a passenger boards the coach and has the odor of marijuana, the passenger must leave the coach as we still have a zero tolerance for alcohol or drugs
If the passenger requires to have a medical dosage during their travel, they first inform the driver and must do so in a pill, oil or other consumable form. They may not smoke. In this case, they may bring it on board.
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