Passengers are no longer required to print tickets/receipts and display to driver, alternatively display any form of ID and we will confirm your name with our manifest.

Minors between 8 – 16 years of age (when not accompanied by a legal guardian) must have pickup arrangements made in advance, legal guardian must pickup with ID ages between 8-16

No smoking or vaping on vehicle or within 15 meters of the bus. Absolute zero tolerance for alcohol on the bus.

Please arrive 10 Minutes Prior to posted departure times “Destinations page” as boarding is taking place before these “Departure” times

Passengers that are harassing other passengers or the Drivers/Staff/Backend Support Team will be asked to leave the bus at the next appropriate stop with no refund

We are not putting any Childs life in danger and neither should you child safety seats are required by law.

Our shuttle bus doesn’t have the option.

Silver city stagelines has a strict no refund policy all purchases are final

A Complimentary re- booking is provided to you. For this service you use form applicable
https://book.fritztravels.com/reschedule/ within 48 hours of your original ticket/ travel date. This service is available for dates of travel within 30 days of original travel day on an available seat on our regularly scheduled service.


Passengers are not permitted to board the bus under the influence of drugs or alcohol.

Silver City Stagelines currently does not allow bikes on the bus or a bike rack, this includes bikes that are inside a box. thank you.

Silver City Stagelines has a strict no animals on board policy. Only registered, certified service dogs will be permitted with the proper paperwork.

Silver City Stagelines is not responsible for any lost or stolen or damaged items.

Silver City Stagelines has a strict No shoes, No shirt, No Service policy.

Silvercity Stateline’s has a zero tolerance policy for aggressive or harassing behavior. This includes email, phone messages or in person towards Drivers/Staff/Backend Support Team and other passengers. Silvercity Stateline reserves the right to refuse service to individuals acting in this manner. We at Silvercity Stateline are doing the best we can to provide this important inter-city bus service. Please be kind, compassionate and have patience.

The purchaser of a ticket from Silver City Stagelines Ltd. (herein “Silver
City”) agrees that in no case shall the ticket holder or any heir, executor or
administrator have any claim against Silver City for any claim for any injury
or damage which may occur as a passenger and that Silver City will not be
liable for any claim which the holder of such ticket might have or could
have for any damage or any claim whatsoever which the ticket holder may
suffer as a result of travelling with Silver City as a passenger. A condition
for the purchase of the following ticket is that the purchaser acknowledges
and accepts the above stated waiver.