Trail Passanger pickup options "Reduce travel time"

Option #1 – Trail A&W 5:20AM Pickup
Trail A&W 5:15PM Dropoff

Option #2 – Castlegar A&W 7:00AM Pickup
Castlegar A&W 3:45PM Dropoff

* Passengers will need to secure their own transportation between Trail and Castlegar if not choosing option #1

"Cut off" for buying tickets

Next day bookings must be in before NOON

Do i need to bring my ticket?

Passengers are no longer required to print tickets/receipts and display to driver, simply display your photo ID and we will confirm your name with our manifest.

Can I reschedule my trip?

Silver city Stagelines has a strict no refund policy we offer Rescheduling for cancelled trips for a $10.– rebooking fee! “PLEASE NOTE you must inform one of our team members via Email, Facebook, Driver bus phone (250) 231-3123 a minimum of 24 Hours to departure time to be eligible for a Transfer and you must have a new travel date which we are both running and have an available seat. NO VOUCHERS/CREDITS ARE OFFERED

Can I bring my bike?

Silver City Stagelines currently does not allow bikes on the bus or a bike rack, if you have a bike in a “Small” not oversized box contact us 48 hours prior to trip departure on if the space is available please include your bike box dimensions, thank you.

Last updated “August 1 2021”

NO REFUNDS

Silver city stagelines has a strict no refund policy all purchases are final for ticket transfers “2” maximum per ticket please reply to your ticket email with your request or email support@fritztravels.com

NO VOUCHERS/CREDITS ARE OFFERED

Ticket Prices

Please feel free to use our booking page as a quote system to map out what your Ticket/Tickets will cost.

Our Booking calendar page.

CLICK HERE

Minors between 8 – 16 years of age

Minors between 8 – 16 years of age (when not accompanied by a legal guardian) must have pickup arrangements made in advance, legal guardian must pickup with ID ages between 8-16

Passengers that are harassing other passengers will be asked to leave the bus.

Passengers that are harassing other passengers or the driver will be asked to leave the bus at the next appropriate stop with no refund.

How about Luggage?

Adult Passengers are allowed 2 luggage and 1 Carry-on

NUMBER WEIGHT
Adult ticket 2 50lb (23kg)
each
Child ticket 1 50lb (22.5kg)
OK NOT OK
  • Suitcases
  • Backpacks
  • Duffel bags
  • Skis
  • Snowboard
  • Hockey gear
  • Bike (bring $20 cash)
  • Trunks
  • Toolboxes
  • Securely tied cardboard boxes
  • Plastic bags
  • Paper bags
  • Items protruding from your baggage

Extra Luggage?

Additional luggage ($20)

Can I bring my Pet?

Silver City Stagelines has a strict no animals on board policy. Only registered, certified service dogs will be permitted with the proper paperwork.

Can I bring my Wheelchair?

No. Not a wheelchair accessible vehicle.

Are Child car seats required?

Yes by law, Your child must use a rear-facing child car seat until they are least one year of age and weigh at least 9 kg (20 lbs).

Your child must use a rear-facing child car seat until they are least one year of age and weigh at least 9 kg (20 lbs).

When your child is older than one year and between 9-18 kg (20-40 lbs), they will become ready to switch from a rear-facing to a forward-facing car seat, depending on their weight.

Keep your child rear-facing for as long as possible. This is the safest option as long as their weight is within the manufacturer’s stated limit.

https://www.icbc.com/road-safety/safer-drivers/Pages/Child-car-seats.aspx

May I Smoke or Vape?

No smoking any nicotine or non nicotine devices including cigarettes cigars vaporizers and smoke/vapor creating methods within 15 meters of the bus, you will be given 2 warnings and if the smoking continues within distance of the bus and other passengers you will be asked to leave the bus at the next stop.

Can I be picked up or dropped off at the airport?

No, we currently are unable to drop-off or pickup passengers at the airport, you must take a taxi or public transit to our approved orchard park mall pickup location.

Rules on Cannabis

Passengers are not permitted to board the bus under the influence of drugs or alcohol.

Customers are no longer required to display tickets or receipts to driver, please have ID ready with passenger name to cross reference with our manifest, our bus runs a tight schedule and drivers will not be delayed.

Checked baggage allowances for adults and children

Baggage allowances

Number of pieces Charge per piece Weight Length
Adult ticket 2 Carry-on free
1st bag free
2nd bag free
50lb (22.5kg)

each

66″ in overall length

width and height

each

Child ticket 1 free 50lb (22.5kg)

each

66″ in overall length

width and height

each

OK Not OK
  • Suitcases
  • Backpacks
  • Duffel bags
  • Skis (In Ski bag 20$)
  • Snowboard (In Ski bag 20$)
  • Hockey gear
  • Trunks
  • Toolboxes
  • Securely tied cardboard boxes
  • Additional luggage ($20)
  • Plastic bags
  • Paper bags
  • Items protruding from your baggage